Shipping and Return Policy

Your package will be shipped within 2 BUSINESS DAYS of placing your order, unless your order is placed when we are closed.  In that case, your order will be shipped on The next business day .Once shipped, you will receive an email from the US Postal Service (USPS) or FedEx or UPS. That email will include your tracking number and anticipated delivery date.  Please be sure to check your inbox AND spam folder for your USPS or FedEx or UPS tracking number.  ALL orders require a signature upon delivery.  No exceptions.

How long does shipping take?

You will typically receive your package 5-7 business days from the day you place your order, except during holiday seasons or inclement weather.  In those cases, shipping may take slightly longer.  With standard shipping, we CANNOT guarantee your exact delivery date.

Return & Exchange policy

We are pleased to offer a strict exchange policy on products.  Hair extensions are hygiene sensitive and as a result refunds are not permitted, nevertheless we are more than happy to make exchanges on hair extensions that have not been opened, worn or tampered with.  In order to make an exchange you must contact Fabulous Hare within 3 working days of receival of shipment.  All Fabulous Hare Luxury extensions must be returned unopened in the original packaging, otherwise an exchange will not be issued.  Customers are responsible for shipping cost and we recommend that you return the hair extensions with a tracking number, as we are not liable for lost returns.  Once we have received the hair extension we will inspect it thoroughly to make sure the returns requirements are met so that the exchange process can commence.